Support

Contact support

Overview

The BAP will send the id of an entity for which support is required from the BPP.

Request

URL

/support

Method

POST

Request Body Schema

Field Type
context* ContextForSupport
message MessageForSupport

Request Body Example

{
    "context": {
        "domain": "nic2004:52110",
        "country": "IND",
        "city": "std:080",
        "action": "support",
        "core_version": "0.9.1",
        "bap_id": "https://mock_bap.com/",
        "bap_uri": "https://mock_bap.com/beckn/",
        "bpp_id": "https://mock_bpp.com/",
        "bpp_uri": "https://mock_bpp.com/beckn/",
        "transaction_id": "1209849124",
        "message_id": "12341242321",
        "timestamp": "2021-03-23T10:00:40.065Z"
    },
    "message": {
        "ref_id": "order_1"
    }
}

Here the BAP is requesting support for order_1 to the BPP.

Response

Response Body Schema

Field Type
message* { Ack }
error Error

Response Body Example

{
  "message": {
    "ack": {
      "status": "ACK"
    }
  }
}

Acknowldegement response

Response Codes

Code Description
200 Acknowledgement of message received
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